Shipping policy

Delivery Timing

Orders are processed and shipped within 2-3 business days of purchase unless otherwise noted in the product description. If you purchase multiple items and one is noted as backorder, all items will ship together at the later date. You may request multiple shipments in this scenario to receive your other items sooner by contacting sales@jainexpo.com

How soon can I expect to receive my order?
Once your order has been processed, the average transit times are as follows. Express shipping is available upon request.
• India: 3-5 business days
• International: 10-15 business days

Customs, Duties, Taxes (International Orders)
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient. We have no control over these governments imposed charges and they vary greatly from country to country. Please contact your local customs office for information.
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To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
• Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
• Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
• Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.

Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer service immediately at +91-8233808888 (10 AM – 7 PM IST) or email us at sales@jainexpo.com